January 8, 2023
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Dear Valued Summertime Rentals Customers,
We hope everyone is doing well in the new year. We are very excited for the upcoming season and look forward to having our customers back for another beautiful Lake Charlevoix summer!
2022 brought about many great changes for our business. We are gaining traction and making many improvements to our own permanent South Arm Marina location on Lake Charlevoix's South Arm! The new location allows us room to grow, while providing better access to two nearby beaches and the calmer waters of the South Arm. We have several plans and projects in the works so please be patient as we continually make improvement to the new property.
Our fleet continues to get even better with the vast majority of our fleet being new or newer well maintained 2021 to 2023 models! These models all have Garmin GPS moving maps and digital displays. You may notice that our hours have changed and we added a “Flex 6 hour” boat and jet-ski rental options and “3 hour short half day” jet-ski rental options for added daily rental flexibility.
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We are taking reservations beginning January 9th and highly recommend reserving in advance for best availability. We require a 30% Non-Refundable reservation deposit at time of booking and then within 7 days of the rental you would be 100% committed to the full rental cost. However, if you must cancel, half of the reservation deposit will be offered as a refund to those that give at least a 14 day notice. (see our Rental Policies for additional information). Please note that if you feel there is a chance that you will not be able to commit for whatever reason (including potential issues with COVID-19), we kindly ask that you do not reserve or postpone making a reservation until any uncertainty has passed. Our rental season is very short and is the reason for our cancellation policy.
The safety of our staff and customers are a high priority, however, we feel we have reached a point that if there is a concern about mask usage and social distancing we feel you should let us know of your concerns in advance. We are happy to accommodate accordingly but the standard of service is now a no mask, business as usual atmosphere. We were very fortunate to have had high demand the past three summers and were able to do so safely despite COVID-19. Our business is naturally outside and socially distanced but customers are always welcome to wear a mask. Please call with any additional questions, concerns, or to make a reservation. Thank you for your continued support and we look forward to seeing everyone!
All the best,
Aaron, Kim & the Marina Staff